JIGOCITY - AUSTRALIA
PRIVACY POLICY

Jigocity Pty Ltd ACN 145 775 515 ("Jigocity", "we", "us", "our") recognises and values the protection of your personal information. We also recognise our customer's concerns about the collection of their personal information and how Jigocity will use that information.

Jigocity has implemented this Privacy Policy in order to reassure our customers and website users about how Jigocity will use their personal information.

We may from time to time update or amend this Privacy Policy and all information we hold will be governed by our most recent policy. Our most recent and up to date Privacy Policy will be available on our website at Privacy Policy or by contacting our Privacy Officer at Suite 204, 267-271 Cleveland Street, Surrey Hills, New South Wales.

  1. WHAT INFORMATION DO WE COLLECT?

    1. When using our website, telephoning Jigocity, writing to Jigocity, becoming a Jigocity member or registered website user, you may be asked to supply personal information such as your name, date of birth, address, telephone number, gender, interests and email address or other information referred to in section 2(g) below.


    2. Jigocity may also conduct marketing campaigns, competitions, surveys or market research from time to time during which other personal information may be collected from you.


    3. We collect personal information so that we can provide you with products and services, offers for products and services and special deals from time to time and improve our business generally. These products or services may be ours or one of our business partners, advertisers or related companies.


    4. We also collect personal information so that our advertisers, business partners or related companies can provide you with their products and services or offer their products and services to you from time to time and improve their businesses generally.


    5. Personal information may also be collected about you through our related companies, our business partners, and advertisers.


  2. USE AND DISCLOSURE OF INFORMATION

    1. Your personal information will be used for a number of purposes relating to our business including providing you with products and services, offers for products and services and special deals from time to time. These products and services may be ours or one of our business partners or advertisers.


    2. We may also use provide your personal information to our advertisers,  business partners or related companies so they can provide you with their products and services or offer their products and services to you from time to time and improve their businesses generally.  These advertisers, business partners or related companies may be located in Australia or in another country.  By providing your personal information to us, you consent to us providing it to an advertiser, business partner or related company outside Australia.


    3. In summary we may use your personal information to:

      1. contact you and deliver information to you that is, in some cases, targeted to your interests;
      2. provide you with products and services;
      3. enable us to carry on our business efficiently;
      4. offer you products and services (both ours and those of our advertisers and business partners);
      5. provide your information to our advertisers, business partners or related companies so they can offer you their products and services;
      6. manage and process all transactions and dealings with you;
      7. improve marketing and promotional efforts, product and service offerings and our business generally;
      8. provide you with updates on our business, newsletters, special offers and those of our advertisers and business partners;
      9. give to our advertisers and business partners when we issue you a voucher for redemption with that advertiser or business partner;
      10. unless you request us not to, by providing it to third parties who may in turn provide your personal information to other third parties for marketing purposes.

    4. We may also disclose your personal information in a number of circumstances including providing it to:

      1. our business partners, advertisers, service providers, contractors, agents, principles, related companies;
      2. any person or organisation involved directly or indirectly with our business, the products and services we offer (both ours and those of our business partners, advertisers or related companies).


    5. When we give your information to one of our business partners, related companies or a third party, your personal information will then be governed by the privacy policy of the relevant receiver.


    6. If we sell our business or any of the assets that form part of it, your personal information will likely be included as one of the assets to be transferred and will therefore be disclosed to the purchaser.


    7. If you decide to give us information which may reveal your racial or ethnic origin, political opinions, philosophical beliefs, trade union membership or details of health, disability, sexual activity or sexual orientation:

      1. we will only use that information for the purpose in which it was collected or a directly related secondary purpose; and
      2. you consent to us also providing this information to our advertisers, business partners, related companies, service providers, contractors, agents or principals for any of the purposes described in this privacy policy.   


    8. We will not use or disclose or permit the use or disclosure of personal information that could be used to identify you in any circumstances except:
      1. in circumstances already mentioned;
      2. if Jigocity is required or authorised by law or if it is reasonably necessary to enforce the law; the information is necessary for the establishment, exercise or defence of a legal claim;
      3. there are reasonable grounds to believe that disclosure is necessary to prevent a threat to life or health; or
      4. you have given express consent to Jigocity.


    9. You expressly agree that we may use your information as specified above. By accepting our Terms of Use you expressly agree to receive a variety of information from us. If you do not want to receive these communications then you may opt out in the manner specified in paragraph 7.


  3. SECURITY

    1. We will take all reasonable steps to ensure that all information collected from you and that we use or disclose is accurate, up to date, complete and stored in a secure environment accessed only by authorised Jigocity personnel or authorised service providers and contractors.


    2. If you make a purchase through our website, we will process your credit card details securely using eWAY, a Registered PCI DSS compliant service provider, which provides a leading payment gateway solution for processing payments in real time.


    3. Our website may contain links to sites operated by third parties. Jigocity has no control over the content of the linked websites and we are not responsible for the privacy practices of those that operate the linked websites.


    4. Please keep in mind that no information transmitted over the internet can be guaranteed to be 100% secure. We will endeavour to protect your personal information, however we cannot ensure or warrant the security of any information you transmit to us or receive from us over the internet. These activities are conducted at your own risk. Once we receive your transmission, we will use our reasonable efforts to ensure its security.


  4. PERSONAL IDENTIFICATION

    1. Every time you use our website, information may be collected by us or our service providers or advertisement server companies. Types of information include:
      1. the date and time of your visit to our website;
      2. your IP address;
      3. the address of the documents you access;
      4. the type of browser and operating system you are using;
      5. any address of a recurring site and any website you are about to visit; and
      6. clickstream information.


    2. The information that may be collected provides Jigocity and advertisement server companies with details about how the website will be used including the frequency and duration of visits, and which web pages you have accessed on our site. This type of information collected will not generally personally identify the individual user.


  5. COOKIES

    Most commercial websites use cookies. Cookies are pieces of information that websites send to the browser and are stored in the computer hard-drive. Cookies make using this website easier by storing information about your preferences on this website. This allows the site to be tailored to you on any of your return visits. Cookies will not identify you personally. If you would prefer not to receive cookies, you can alter your security settings on your web browser to disable cookies or to warn you when cookies are being used. However, by disabling the cookie function in your web browser you may impede your ability to use parts of the site.


  6. YOUR RESPONSIBILITIES

    Jigocity may provide you with a username and password to access the Jigocity website or parts of it. You are solely responsible for maintaining the security of your username and password at all times.


  7. OPTING OUT

    1. Giving your personal information to us is absolutely optional, however if you do not provide it we may not be able to contact you or give you access to certain benefits. Whenever it is optional for you to provide information, we will make this clear to you. By providing your personal information you are deemed to have consented to the use and disclosure of that information as outlined in this privacy policy.


    2. Jigocity may run competitions or offer added benefits to you and we may ask you to provide us with your personal details for these purposes. Giving this information to us is absolutely optional, however if you do not provide it we may not be able to contact you or give you access to those benefits. Whenever it is optional for you to provide information, we will make this clear to you. Members have the right to opt out of these additional communications and can do so by requesting this in writing to our Privacy Officer at Suite 204, 267-271 Cleveland Street, Surrey Hills, New South Wales.


  8. UNSUBSCRIBE FROM JIGOCITY'S EMAIL DATABASE

    To unsubscribe from Jigocity's email database please send an email to support.au@jigocity.com with "UNSUBSCRIBE" typed into the body of the email.


  9. HOW CAN I ACCESS, CORRECT OR UPDATE MY INFORMATION?

    1. You can always access or modify the information and content that you provide to us.


    2. If you wish to access or modify personal information that you have provided to us, please contact our Privacy Officer by writing to us at or Suite 204, 267-271 Cleveland Street, Surrey Hills, New South Wales.


  10.   HOW TO CONTACT US

    If you have any concerns or questions, please contact Jigocity by email at customerservice.au@jigocity.com, our online support via the website www.jigocity.com.au, or post to Suite 204, 267-271 Cleveland Street, Surrey Hills, New South Wales.


Jigocity reserves the right to modify or amend this Privacy Policy at any time.

For further privacy information, please refer to the Australian Privacy Commissioner's Website www.privacy.gov.au

We appreciate you taking the time to read the Jigocity Privacy Policy.